In customer surveys, our committed Employees frequently mentioned as a speciality of druck.at.
What customers say about druck.at:
- lightning fast for delivery and in all other matters
- uncomplicatedwhen it comes to finding solutions for their customers
- reliableby always giving their all to deliver the best quality
A short journey through our departments will show you what we do for customers like you.
Your satisfaction is our claim - druck.at stands for quality and service!
We guarantee that we carry out every order to the best of our knowledge and belief. Employees give their best every day, because we want you to be satisfied with our services. 97% of orders are produced flawlessly. However, should an error occur that is the responsibility of druck.at, there is no question that we will seek and find an accommodating and quick solution for you.
For all matters relating to your order, please contact our competent customer service to the stated telephone and e-mail service times available.
We answer in less than a minute on Your Chat requests
Our six customer centre teams are happy to take time for consultations and share their expertise with customers. For example, we point out if your order could be cheaper in another way. Guaranteeing you the best possible service is our top priority.
Your Questions in the Chat become answered quickly and easily - on average you will receive a reply within 46 Seconds an answer.
We check your print data immediately after ordering
In addition to an automatic immediate check after receipt of the order ours Prepress technician will manually check your data again. This free professional data check is a service provided by druck.at that is carried out for every order as a matter of course.
We make corrections to around two out of three print data files to ensure that they go to print smoothly. This ensures that we deliver the best possible result.